Why Rent from a Professionally Managed GARM Company
When renting from a professional property management company, guests enjoy additional benefits and services that are not typically offered by individual homeowners; including dozens of vacation properties to choose from, a 24-hour customer service contact, concierge services, maintenance crews, housekeeping services and the ability to search, reserve and securely pay for a home online. Vacation rental management companies ensure consistency and quality in both customer service and the level of accommodations.
GARM’s professionally managed vacation homes provide:
- Help with your plans – we know the island! We live here!
- Convenient and secure online booking and payment
- Travel insurance – just in case!
- 24/7 emergency maintenance lines – need help? Have a problem? Professional managers are just a phone call away.
- GARM properties offer 24/7 security; off-duty police officers, who patrol and keep an eye on our West Galveston vacation homes.
Q: How long have we been in the vacation rental business?
A: GARM members have a minimum of 5 years in business and a maximum of 42 years.
Q: What are Reservation Specialists?
A: Friendly, trained and knowledgeable staff ready to assist you with booking your vacation. Each Reservation Specialist is intimate with every property in their rental program so that they can accurately recommend a property. The goal is to find the best fit for your group and for your budget.
Q: Who owns the rental properties?
A: Vacation properties are privately owned. Each is decorated and furnished to the homeowner’s taste. Guests will find a variety of styles – from traditional to contemporary, from “country beach” to “colorfully eclectic.”
Q: What if something malfunctions during our stay?
A: GARM companies have maintenance crews to take care of any problems during your stay. Call your rental company if something comes up.
Q: If there is a problem after hours, who do we call?
A: Call your rental company for assistance. GARM companies have personnel available 24 hours for emergencies.
Q: Do you offer Travel Insurance?
A: GARM companies offer optional travel insurance. You’ll receive information about it when you reserve your house. GARM highly recommends travel insurance; it protects guests in the event of an unexpected cancellation due to an emergency situation, including mandatory evacuations for hurricanes, illness, job loss, etc. Each GARM company will provide specifics about the travel insurance it offers.